Looking forward to booking a flight is half the journey, but then you realize there’s a mistake in your name on the ticket. Maybe you are just married and your travel documents need an update. Well, Hawaiian Airlines has got your back with their inclusive change-of-name policy.
In this article, we shall unleash the step-by-step process regarding Hawaiian Airlines’ name change policy. From minor adjustments to major changes—like due to marriage—we will enlighten you on how it works and what fees have been charged for it. Staying well-prepared with all necessary information from booking to boarding is our motto.
Understanding Hawaiian Airlines Name Change Policy
Hawaiian Airlines realizes that everyone makes mistakes, and life changes can be a distraction. Thus, they have come up with an easy and convenient way of implementing their name change policy. The air carrier has laid down procedures that help passengers in effectively change information from simple misspellings to legal name changes.
Minor Name Corrections
Let us start with the most general case: minor name corrections. This typically comprises spelling, typing errors, etc. Hawaiian Airlines makes it easy to correct these issues in two simple steps:
1. Online Method
If you have booked your ticket through Hawaiian Airlines and need a minor name correction, then you are in luck! You can simply change your name online by logging into your HawaiianMiles account. The method is quick, easy, and, most importantly, free. Note, however, that this option shall only work on corrections involving up to four changed characters. Anything over that is considered a major name change and requires another process altogether.
2. Customer Service Assistance
Although it’s simple to do online, if you’re not comfortable doing it or just need some help, Hawaiian Airlines has included a customer service department to assist. You can reach the HawaiianMiles Service Center at 1-877-426-4537, Monday – Friday, from 7 a.m. to 4:30 p.m. HST. Their friendly representatives will guide you through and ensure that your name is updated on your ticket.
Significant Name Changes
Now, let’s talk about Hawaiian Airlines’ name change policy regarding more major name changes, say, due to marriage, divorce, or some other legal program. Hawaiian Airlines does have a process in place for these situations:
1. Legal Name Changes:
If you have recently changed your legal name, appropriate documentation should be mailed to Hawaiian Airlines. The carrier requires customers to confirm any change of name by two documents. You may upload these online via your account or fax them to 1-808-840-8333. This procedure is undertaken so that all tickets and travel documents show your new legal name.
2. Change Fees for Major Changes:
On significant name changes, Hawaiian Airlines does not charge for the same. Provided you made a direct booking with them, making such changes would not incur extra fees. However, if you get your ticket through a third-party vendor, a $25 service fee might be involved. It’s always best to call customer service for exact fee information, as policies change over time.
Hawaiian Airlines Name Change Policy for Marriage
One of the most memorable days in everyone’s life is a marriage ceremony. Still, it may bring along some administrative hassle, particularly concerning travel documents. Hawaiian Airlines realizes the meaningfulness of this step in everyone’s life and makes the process of changing your name as convenient and easy as possible after marriage.
If you have recently got married and wish to change the name on your Hawaiian Airlines ticket or your HawaiianMiles account to this new name, the following steps are to be taken:
1. Gather the necessary documents: This will include proof of the legal name change by a marriage certificate and an updated government-issued photo ID in the new name, such as a driver’s license or a passport.
2. Customer Service: Call Hawaiian Airlines’ customer service at 1-800-367-5320 and let them know you would like to update your last name due to your marriage. They will walk you through what needs to be done, and they might have to get the documents mailed in to verify.
3. Update Your HawaiianMiles Account: Finally, don’t forget to update your HawaiianMiles name as well. Just log in, click into your “Profile” section, click “Edit” next to your name, and input your new, married name.
4. Review Your Reservations: After updating your name, check any upcoming reservations to ensure that the name update is reflected. This step will help you avoid hassles at the airport on your flight day.
Remember, Hawaiian Airlines knows that people often change their names at marriage. They really try to make this process easy by waiving their fees for such changes when tickets are booked directly through them.
Hawaiian Airlines Number to Contact for Name Change
The correct contact information for name changes or any other assistance regarding your Hawaiian Airlines booking is very important. Here are the relevant phone numbers you might need to refer to:
1. General Customer Service: (1-800-367-5320) This is the main line to call for any inquiry related to a name change or any other booking modification, or for general help with your Hawaiian Airlines travel plans.
2. Hawaiian Miles Service Center: (1-877-426-4537) If you have minor name corrections or questions regarding your Hawaiian Miles account, this is the number to call. They are available Monday through Friday from 7:00 a.m. to 4:30 p.m. HST.
3. Reservations Team: For help with rebooking or seat changes, the Reservations team is whom you should contact. While a specific number isn’t provided, you can reach them through the general customer service line mentioned above.
One is required to have close by his or her side the booking reference, flight details, and supporting documents while calling these numbers. This will help to pace up the process and ensure that the representative in customer service can assist efficiently.
Hawaiian Airlines Name Change Fees
Every passenger should know the charges for changing names. Hawaiian Airlines has tried to make its fee policy customer-friendly, but there are still some substantial points to consider:
1. Minor name corrections:
- If you booked your ticket directly through Hawaiian Airlines and the change is minor, no fee shall be levied. Such changes are permitted online via your HawaiianMiles account.
- However, if you made a booking for your ticket through some other third-party vendor, then for even small corrections, a $25 service fee may be applied.
2. Major Changes of Names:
- In cases of legal name changes, such as a change of name at the time of marriage or divorce, Hawaiian Airlines does not charge for tickets booked directly with them.
- If it is booked through a third party, there may be a $25 service fee for a major name change.
3. Flexible Travel Policies:
Worth noting, that Hawaiian Airlines has adopted flexible travel policies. No change fee will be incurred by guests upon purchasing a ticket or redeeming HawaiianMiles for routes within their network for Main Cabin fares and higher. Although this is not directly about changing names, it does show that the airline values customer satisfaction and flexibility.
Tips for a Seamless Name Change Process
The following are some tips that will help you in making your name change process with Hawaiian Airlines as smooth as possible:
1. Act Fast: In case you realize that there is a name error or you know that you are going to change the same, it is good to get in touch with Hawaiian Airlines at the earliest. The earlier you can do this, the less likely you are to have problems.
2. Always Check Your Booking: Before any purchase of the ticket is made, ensure that you have checked all the details of your booking, including your name. This easy step will save time and probably money later.
3. Keep Documentations at Hand: In case of a major change of name, keep all the required documents with you. It would include marriage certificates, divorce decrees, or legal court orders in case of a legal change of name.
4. Official Channels: Change your name only through the official channels of Hawaiian Airlines, either through your online account or by calling their customer service. Try to avoid third-party services regarding any name changes to avoid problems as much as possible.
5. Verify Changes: Once changes are made, verify your reservation to ensure the changes have been properly reflected. This becomes more critical in case connecting flights or travel with partner airlines are involved.
Read Also: Hawaiian Air Flight
6. ID Update: Make sure that your government-issued ID is an exact match with the name that appears on your ticket. This will help you sail through the check-in and security process at the respective airport counters.
7. Travel Insurance: Again, this is not directly about name changes, but many other mishaps you might wish to guard against by including travel insurance in your plans.
Conclusion
The policy for Hawaiian Airlines in terms of a name change was customer-centric, flexible, and understanding of different situations. Whether it’s correcting some small typo or updating your name after a major life event like marriage, this process is straightforward and often free when booked directly with them.
Communication is the key to how to change a name with Hawaiian Airlines without hassle. Never hesitate to get in touch with their customer service team if you have any kind of questions or if there is an issue you perceive during this process. They are at hand to facilitate your travel experience most smoothly and enjoyably as possible.
Take the time to understand the policies, fees, and procedures that are discussed in this very blog post, and you will never be in a dilemma for any situations related to name changes in your Hawaiian Airlines bookings. Go ahead and book that dreamy vacation to Hawaii or your next business trip with confidence now, knowing Hawaiian Airlines has got your back in case of a name change or correction.
Frequently Asked Questions
You can change the passenger name on your ticket with Hawaiian Airlines, but that again depends upon the situation. You can make minor corrections of up to 4 characters in a passenger’s name online. Major changes will have to be made by contacting their Customer Service.
Yes, a name change can be entertained on your Hawaiian Airlines flight ticket. For minor corrections, you can use the online method; for major changes due to issues of legal name change, one needs to contact customer service with proof required.
To change your name on your Hawaiian Miles account, simply log into your online account and then proceed to the “Profile” section. Next to your name, click “Edit” to update your name as necessary.
For minor changes to the passenger name, just update your name through your online Hawaiian Miles account. For major changes or assistance, call 1-800-367-5320 to reach Hawaiian Airlines customer service.
Generally, tickets purchased through Hawaiian Airlines are non-transferable to another person. For the most part, you would need to cancel the original ticket and then book another one for the other person, as long as it is subject to applicable fees and fare differences.
In most cases, you’ll need to file a petition with the Family Court in your circuit of residence. This is independent of your name update request for Hawaiian Airlines.
However, if you made a booking for your ticket through some other third-party vendor, then for even small corrections, a $25 service fee may be applied.